Singa77 Terms & Conditions – Official Platform Usage Terms for Malaysia

By using the Singa77 platform, you explicitly accept all terms in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

These terms apply to all activities on the Singa77 platform, including but not limited to:

• Member account registration and management
• Deposits and withdrawals using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, and other supported methods
• Participation in all casino games including slots, Live Casino, and table games such as Baccarat, Blackjack, Dragon Tiger, and more
• Sports betting for the Malaysia Super League, EPL, BWF, and more
• Virtual Sports & E-Sports Betting
• Acceptance and use of any bonus, promotion or reward
• Communications with the Singa77 customer support team

To be eligible to register and use the Singa77 platform, you must meet all of the following requirements:

• Age requirement: You must be at least 18 years of age at the time of registration. Singa77 takes the protection of minors seriously and will take immediate action against any account suspected of being owned by an underage individual.
• Location: You are solely responsible for ensuring that your use of the Singa77 platform is lawful in your jurisdiction. Singa77 makes no representations regarding the legality of using the platform in any particular jurisdiction.
• Legal capacity: You must have full legal capacity to enter into a legally binding agreement.
• Not an agent: You register and play in your own name, not as an agent or representative of any third party.
• Accurate information: All information you provide during registration must be truthful, accurate, current and complete.

Singa77 reserves the right to request proof of identity at any time to verify a member's eligibility. Failure to provide the required documentation within the stipulated timeframe may result in a temporary suspension or permanent closure of the account.

Each player is only permitted to hold one (1) active account at Singa77. Holding more than one account — whether in your own name or using another person's details — is a serious breach of these terms.

• Your username and password are your sole responsibility as the account holder. Do not share your login credentials with anyone.
• Singa77 will not be liable for any losses arising from unauthorised use of an account due to the player's own negligence.
• If you suspect any unauthorised activity on your account, contact the Singa77 support team immediately via live chat or email at support@singa77.biz.
• Singa77 reserves the right to verify a player's identity through a KYC (Know Your Customer) process prior to approving the first withdrawal, or whenever deemed necessary.

Singa77 supports a range of trusted and convenient deposit methods for players in Malaysia:

• Touch 'n Go eWallet — instant deposit, minimum RM20
• GrabPay — instant deposit, minimum RM20
• Boost — instant deposit, minimum RM20
• ShopeePay — instant deposit, minimum RM20
• DuitNow — deposit processed within 1–5 minutes, minimum RM20
• FPX (Maybank2u, CIMB Clicks) — deposit processed within 1–5 minutes, minimum RM20

All deposits must originate from a payment method registered in the player's own name. Singa77 does not accept third-party deposits. Any attempt to deposit funds from unknown sources or unlisted payment methods may result in account suspension.

Withdrawals from your Singa77 account are subject to the following conditions:

• Minimum withdrawal: RM50 per withdrawal transaction.
• Withdrawal methods: Funds may only be withdrawn to the same payment method used for the deposit, or to a verified bank account held in the player's name.
• Processing time: Digital wallets (TnG, GrabPay, Boost, ShopeePay) — 5 to 15 minutes. DuitNow and FPX — 10 to 30 minutes. All withdrawals submitted before 11:30 PM will be processed on the same day.
• KYC Verification: Singa77 reserves the right to request identity verification documents (national ID, utility bill) before approving a withdrawal, particularly for first-time withdrawals or amounts exceeding certain thresholds.
• Bonus balance: Bonus funds that have not met the rollover requirements are not eligible for withdrawal until those requirements are fully satisfied.

Singa77 reserves the right to delay or withhold a withdrawal for investigation purposes if suspicious activity, potential fraud, or a breach of terms is detected. Players will be notified within 24 hours if their withdrawal has been placed under review.

Singa77 offers a variety of bonuses and promotions to members. All bonuses are subject to the specific terms stated in each offer. The general terms applicable to all bonuses are as follows:

• Welcome Bonus (up to RM500): Available to new members making their first deposit. Subject to a 25x rollover requirement on the total deposit + bonus amount before any withdrawal can be made. Maximum bet per round while completing the rollover is RM50.
• 1.2% Daily Rebate: Calculated based on total net daily wagers across all casino games and Sports Betting. Rebates are credited automatically the following day and may be withdrawn without any additional rollover requirements.
• VIP Cashback: Available to members at Silver tier and above. The cashback percentage varies by membership tier. Withdrawal conditions apply according to tier.
• Bonuses cannot be combined: In general, only one bonus may be active at a time unless otherwise stated in the terms of the relevant offer.

Any bonus-related dispute must be raised within 7 days from the date the bonus was credited or was due to be credited. Disputes submitted after this period may not be considered.

All casino games at Singa77 — including slots, Live Casino, table games (Baccarat, Blackjack, Roulette, Dragon Tiger, Sic Bo) and other games — are governed by the individual game rules set by licensed game providers such as Evolution, Pragmatic Play Live, Playtech, and others.

• Game results produced by the RNG (Random Number Generator) or a live dealer are final and cannot be disputed unless there is verified evidence of a technical failure.
• In the event of a technical disruption during an active game, Singa77 will restore the game to the last verified state. If restoration is not possible, all affected bets will be refunded.
• Singa77 is not liable for any losses arising from internet disruptions or device failures on the player's end.
• Winnings obtained through technical vulnerabilities, software bugs, or system errors are invalid and may be voided.

Singa77's Sports Betting section covers the Malaysia Super League, EPL, La Liga, Bundesliga, BWF Badminton, e-sports and virtual sports. The following rules apply to all sports bets:

• Odds movement: The odds offered at the time a bet is placed are the odds used for settlement — not the odds at the time the match begins.
• Postponed or cancelled matches: If a match is postponed by more than 12 hours from its scheduled kick-off time, all affected bets will be refunded to players as unconditional cash. If the match resumes within 12 hours, the final result will be used for settlement.
• Live betting: Live (in-play) bet settlements are based on an automated score-tracking system. In the event of a delay in score updates, Singa77 is not liable for any losses arising from such delayed information.
• Betting limits: Singa77 reserves the right to set maximum betting limits for any market, match or individual player without prior notice.
• Virtual sports: All virtual sports results are generated by a certified RNG. Results are final once announced by the system.

The following activities are strictly prohibited on the singa77 platform and may result in immediate account closure and the freezing of all funds:

• Identity fraud: Registering using another person's identity or false information.
• Duplicate accounts: Owning or operating more than one Singa77 account.
• Money laundering: Using the Singa77 platform to transfer, conceal, or legitimise funds obtained through illegal means.
• Hedging and arbitrage: Using hedging strategies across different accounts or exploiting odds discrepancies to guarantee risk-free profits.
• Bonus abuse: Attempting to exploit the bonus system in ways not intended by singa77, including opening multiple accounts solely to claim the welcome bonus repeatedly.
• Collusion: Colluding with other players to manipulate game outcomes, particularly in poker or other competitive games.
• Use of unauthorised software: Using bots, automated scripts, simulation software, or any tool that provides an unfair advantage over the platform or other players.

Singa77 reserves the right to suspend or close the account of any player for the following reasons:

• Violation of any provision under these Terms & Conditions
• Suspected fraud, money laundering, or illegal activity
• Inaccurate or fraudulent registration information
• Holding multiple accounts
• A player's own request to close their account (including self-exclusion for responsible gaming reasons)
• Upon instruction from a relevant regulatory body or legal authority

If your account is closed due to a breach of terms, Singa77 reserves the right to withhold any balance associated with the violating activity. Funds unrelated to the breach will be returned upon completion of the investigation, within 30 business days.

Players who wish to voluntarily close their account may do so by contacting the Singa77 support team. All eligible balances will be returned via the designated payment method, subject to the prevailing withdrawal conditions.

Singa77 is deeply committed to responsible gambling initiatives. We believe gambling should remain an enjoyable form of entertainment, not a source of stress or financial hardship.

• Deposit limit: Players can set daily, weekly or monthly deposit limits within their account settings. Limits take effect immediately upon being set. Requests to increase a limit will require 7 days to come into effect.
• Session time limits: Players can set a daily session time limit. The platform will issue a warning when the limit is approaching and will automatically log the player out once the limit is reached.
• Cool-off period: Players may request a cooling-off period ranging from 24 hours to 6 weeks. During this time, the account cannot be used for deposits or gameplay.
• Self-exclusion: Players who require a longer exclusion period may apply for self-exclusion ranging from 6 months to 5 years. Such applications cannot be reversed until the period expires.

Singa77 encourages all players to gamble within their means. If you are concerned about your own gambling habits or those of someone you know, please contact our support team for assistance and guidance.

Singa77 takes the protection of your personal data seriously. The collection, use and safeguarding of player information is governed by our Privacy Policy, which forms part of this agreement.

• All personal data is encrypted with 256-bit SSL during transmission and stored in a secure server environment.
• Singa77 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
• We may share necessary data with payment service providers (such as FPX and DuitNow gateways) for transaction processing purposes.
• You have the right to access your personal data, correct inaccurate information, or request its deletion by contacting support@singa77.biz.

The Singa77 platform is provided "as is" without any express or implied warranties. Singa77 does not guarantee that the service will be available at all times without interruption, free from errors or fit for any particular purpose. To the extent permitted by applicable law:

• Singa77 shall not be liable for any direct, indirect, incidental or consequential losses arising from use of the platform, including but not limited to loss of winnings, profits or data.
• Singa77 is not liable for any delays, failures or disruptions caused by factors beyond our control, including network outages, third-party service provider failures or force majeure events.
• Players use the Singa77 platform entirely at their own risk. Gambling involves the risk of financial loss, and players should only wager amounts they can afford to lose.

Singa77 reserves the right to amend, update, or replace any part of these terms at any time. Members will be notified of material changes through:

• In-platform notification on Singa77 when a player logs in
• Email to the address registered to the account (for major amendments)
• Notification via the platform's news or announcements section

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account before the amendment takes effect.

These Terms & Conditions are governed by the laws applicable to the jurisdiction under which Singa77 holds its licence. Any dispute that cannot be resolved through negotiation will be referred to the relevant arbitration body or court in accordance with the applicable procedures.